Cox Telephone Service is Now ITVantix
ITVantix is Proud to Welcome Cox Telephone Service
We're Glad You're Here!
Cox Telephone Service has joined ITVantix to serve customers with greater scale, more products and services, and a wealth of expertise that builds on our shared tradition of community- and relationship-driven technical support.
AWARD-WINNING | CUSTOMER ENDORSED | HIGHLY RECOMMENDED
Specializing In Highly-Responsive IT Support Services, Network
Consulting And Phone Systems For Businesses In Georgia
- No Geek Speak
- 15-Minute Or Less Response Time
- All-Inclusive, Comprehensive Support Provider
- Secure Connectivity Simplified
- Every Client Becomes Our First Priority
- No Risk, Disaster Recovery Guarantee*
Cloud-Based Business Phone Systems & Managed IT
Our Managed IT and Phone System Installation in Warner Robins, Conyers, Peachtree City and surrounding areas can be customized to suit the needs of your business and scale to handle your mobility and growth. Our MAXX Voice cloud-based phone solution is the answer when you need a Unified Communications System connecting your employees and customers with chat, email, SMS text messaging or Teams.
*for qualified MAXX Care Fully Managed IT customers adhering to the Approved status as outlined by the ITVantix Recommended Technology Platform – learn more…
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912-283-2785
Professional IT Services from ITVantix
SECURITY & PROTECTION
Managed Firewall (Security Appliance)
Your first line of defense against cyber threats. Continuously monitors and filters internet traffic to block malicious activity before it impacts your operations.
Ransomware Protection
Advanced threat detection that identifies suspicious behavior in real time, isolates threats quickly, and protects against costly data encryption attacks.
Antivirus (EDR)
Comprehensive malware detection and removal that safeguards your devices and data from viruses, spyware, and emerging cyber threats.
Multi-Factor Authentication
Add critical security layers beyond passwords, significantly reducing unauthorized access from stolen or compromised credentials.
SPAM Filtering
Advanced email filtering keeps malicious and unwanted messages out of your inbox, reducing phishing exposure and improving productivity.
Security Awareness Training
Regular phishing tests, video training, and security tips keep your team informed and vigilant against evolving cyber threats.
PRODUCTIVITY & COLLABORATION
Microsoft 365 Email Licensing
Professional email with secure cloud communication, plus access to Outlook, Teams, OneDrive and SharePoint from anywhere.
Office Applications
Industry-standard productivity tools including Word, Excel, PowerPoint and Teams to enable efficient work from any device, anywhere.
INFRASTRUCTURE & RELIABLITY
Hardware-as-a-Service (HaaS)
Enterprise-grade IT equipment including firewalls, switches, servers, and workstations with predictable monthly fees instead of large capital expenses.
Proactive Hardware Monitoring
Early detection of performance issues and failing components prevents disruptions, extends equipment life, and minimizes downtime.
Cloud Backup
Secure offsite data protection with quick recovery capabilities for hardware failures, accidents, cyberattacks, or disasters.
Endpoint Updates
Automatic security patches and software updates keep all connected devices protected against vulnerabilities and cyber threats
SUPPORT & PARTNERSHIP
Unlimited Support
Fast access to technical assistance whenever issues arise—no hourly charges, no nickel-and-diming. Keep your team productive without worrying about service costs.
Technology Business Review & Reporting
Regular meetings with our account managers to review your network, discuss security status, and plan for future technology needs and improvements.
All-Inclusive Cloud Phone System
ENHANCED COMMUNICATION
Call Recording
Capture important conversations for training, compliance, and quality assurance with secure cloud-based storage and archiving
Desktop Integration
Seamlessly integrate with your existing business applications for click-to-call functionality and streamlined workflows.
Auto-Attendants
Professional automated greetings that route callers to the right department or person, creating a polished first impression for your business.
Call Analytics
Detailed reporting and insights on call volume, duration, and patterns to help optimize your communication strategy and customer service.
Call Queues
Manage high call volumes efficiently with intelligent queuing that keeps customers informed while they wait for the next available agent.
Custom Greetings
Personalized voicemail and system greetings that reflect your brand voice and provide callers with relevant information.
USER EXPERIENCE & SUPPORT
Voicemail to Email with Transcription
Receive voicemails as email attachments with text transcriptions, enabling faster response times and better message management.
Hands-On Support & Configuration
Unlike big box vendors, we provide personalized assistance with setting changes, holiday messaging setup, ring group configuration, and ongoing system optimization.
MOBILITY & RELIABILITY
Mobile Application
Use your business phone number from anywhere, on any device—smartphone, tablet, or computer—maintaining a professional presence remotely.
Ring Groups
Distribute incoming calls across multiple team members simultaneously, ensuring faster response times and better customer service.
Disaster Recovery Plan
Ensure communication continuity during outages or
emergencies with automatic failover and remote access capabilities.
Time-Based Routing
Automatically route calls based on business hours, holidays, or custom schedules to ensure appropriate handling at all times.
BUSINESS CONNECTIVITY
CRM Integration
Seamlessly connect with your customer relationship
management system for automatic call logging and
enhanced customer insights.
Fax-to-Email / Email-to-Fax
Modern eFaxing capabilities that eliminate physical fax machines while maintaining professional document transmission.
Why Choose ITVantix as Your IT Support Provider?
1. One Stop Shop
We handle all aspects of your business: from IT, Voice, Print/Copy Management, Security & Cloud infrastructure, including hardware and software management, vendor relationships, and even cabling. Having one throat to choke is the cost effective solution – one invoice, one vendor, allows you to focus on your business.
2. Disaster Recovery Guaranteed
By adopting our Recommended Technology Platform and implementing customized backup solutions you can make your business resilient to cybersecurity threats and natural disasters.
3. Fast & Friendly Response Times
Our friendly team of IT Heros is always available to discuss any issues or concerns. Although hightly technical, they never use "Geek Speak" when addressing our clients. You will always feel comfortable talking to them.
AND WE LIVE ANSWER OUR PHONES!
SERVICES
OUR BUSINESS TECHNOLOGY SERVICES IN WARNER ROBINS
Professional IT Services
More Info
Get the peace of mind that comes with having a plan. By Adopting ITVantix’s Proven IT Support Strategy and building an IT Roadmap in alignment with best practices and our Recommended Technology Platform, you will be able to plan your IT investments proactively instead of reactively, and be more adaptable to other business challenges.
Telephone Systems
More Info
Whether your business needs a run-of-the-mill phone system or a feature-rich unified communication solution, ITVantix’s MAXX Voice has you covered.
With capabilities to resolve issues remotely, over the phone or in-person, we keep your business communications running at optimal levels.
Infrastructure & Security
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ITVantix provides stress free infrastructure & security design and implementation services including Low Voltage fiber & cabling, alarm systems, video surveillance and access control solutions.
Let the MAXX Security Team build a successful network foundation and relieve the additional burden on your IT department with intuitive tools designed to keep your people, assets and workspace safe.
Copiers & Printers
More Info
Thanks to our strategic partnerships with Toshiba, Brother, Lexmark and FP Mailing Solutions, we have your document management and mail handling needs covered.
With MAXX Office Managed Print and Mail Solutions, we can show you how to reduce your printing and mailing expense. Ask us how and we’ll show you in Black & White!
Need Technology Help?
We get it! IT can be complicated, and ITVantix takes pride in offering flexible solutions that aren’t one-size-fits all. We’re happy to answer any questions you might have.
Whether you need a fully managed solution or just additional help, our US-based, local team of over certified systems engineers and technical representatives can safeguard your data and keep your technology up and running.
TESTIMONIALS
What People Are Saying
Lets Me Work On My Business…Not In My Business!
With ITVantix as our “One-Stop-Shop” technology provider, my team and I focus on sales/marketing. The security of our computer systems and information, paired with, the consistency of phone service is an absolute minimum requirement. With ITVantix as our One-Stop-Shop technology provider, we don’t have to worry about our business technology.
They have continually delivered IT and phone services at a reasonable price allowing us to focus on growing our business.
“If you want to focus on what’s actually important in your business and Make Money, you don’t need to look any further than ITVantix…they get it right!”
ITVantix has the Quickest Response Time!
“We urgently needed our new offices cabled and a new phone system installed. From the beginning, the ITVantix team made us feel that our company was a top priority. ITVantix has the quickest response time I have ever encountered. Moreover, they were on point with a very impressive timeline to our installation. ITVantix stands by the products they provide and services they offer. You will not be disappointed.”
Knowledgeable, Courteous and Pleasant!
“Happy Hour is a non-profit organization with over 100 workstations spread out across multiple locations. Our previous technology provider was no longer able to keep up with our current needs and we experienced significant data loss as a result. Additionally, the previous provider took several days to respond to our service requests.
We ultimately partnered with ITVantix in 2016 for our IT, phone and security system needs. Our experience has been wonderful! The ITVantix team is knowledgeable and the interaction is always courteous and pleasant. Someone always responds quickly by phone, email or a ticket reply and they come to site quickly when needed!
‘Computer people’ sometimes get a bad rap for being anti-social. This is not so with the staff at ITVantix. I really appreciate their customer service. They strive to make personal connections and never make us feel like they are too busy to address our needs. Their staff is friendly and personable, and I have not encountered anyone presenting impatience or frustration, even when I know I am bugging them about an issue.”
ITVantix Is Invested In Your Success and Will Provide You With The Right Solutions To Support Your Business Goals.
“With ITVantix as our IT service provider, downtime is virtually zero; everything just works. If there ever is an issue, their response time is phenomenal, and issues are resolved quickly. This gives us the benefit of peace of mind.
ITVantix has a comprehensive understanding of all things technology, from phone systems, integrated security systems, to everyday IT. They implement proven solutions that work seamlessly across all areas of the organization. Other providers often seem to only understand a small piece of the puzzle and can only offer partial solutions. ITVantix is different. They see the big picture and have the expertise to put all the pieces together to provide a complete IT solution to not only support, but also enhance, the business.
When you choose ITVantix as your IT service provider, you are gaining a strategic partner who is invested in your success and will provide you with the right IT solutions to support your business goals. They are not an average provider simply looking to make a quick sale; they truly care about their customers and providing superior service at all times.”
GET A FREE CONSULTATION
912-283-2875